REFUND POLICY
At Myluniva, your satisfaction matters deeply to us.
We put care into every product we offer, and we want you to love your purchase.
If, for any reason, you’re not completely satisfied with your order, we’re here to help.
How to Request a Refund
To begin a refund or exchange, please contact us directly at contactmyluniva@gmail.com
Our team will personally review your request and provide clear instructions on how to proceed.
Eligibility
• Refund requests must be made within 14 days of receiving your order.
• Items must be unused, undamaged, and in their original packaging.
• Certain personal or hygiene items may not be eligible for return.
Process
Once your request is received, we’ll confirm your eligibility and guide you through the next steps.
Refunds are processed back to your original payment method once the returned item has been received and inspected.
Need Help?
We handle every refund personally to ensure fairness and care.
Please reach out to us, and we’ll make sure you’re taken care of.
Contact us: Contact@myluniva.com.